What is a Crisis?

If you are in crisis, dial 2-1-1 from anywhere in Connecticut. 2-1-1 is certified by the American Association of Suicidology. If you live outside of Connecticut use the National Suicide Prevention Lifeline which is 1-800-273-8255.

A crisis is a time-limited, emotional reaction to an unexpected and potentially harmful event or a difficult developmental transition.

What Feelings are Associated with a Crisis?

Common emotional reactions to a crisis include:

  • Apathy
  • Depression
  • Guilt
  • Loss of self-esteem
  • Powerlessness

What Types of Crises Exist?

  • Dispositional crises
  • Anticipated life transitions
  • Traumatic stress
  • Maturational/developmental crises
  • Psychopathological crises
  • Psychiatric emergencies

What are the goals of Crisis Intervention?

  • Reduce tension
  • Accurately assess the source and meaning of the caller's stress
  • Clarify cognitive perceptions; reframe distortions
  • Provide emotional support, not false reassurance
  • Develop adaptive problem-solving skills
  • Utilize existing resources to provide support