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2-1-1 Data: 2009 Program Stats
2-1-1 STATS
Total number of transactions were 361,099.
Total number of service requests were 496,543.
Top service requests were:
- Utilitites/Heat - 59,533
- Housing/Shelter - 47,123
- Information Services - 43,916
- Financial Assistance - 37,906
- Outpatient Mental Health Care - 33,114
- Public Assistance Programs - 27,025
- Legal Services - 23,147
- Substance Abuse Services - 22,133
- Food - 20,269
- Health Supportive Services - 16,366
- Holiday Assistance - 14,992
- Personal Household Goods - 13,006
Child Development Infoline
- Children referred to Birth to Three: 8,967
- Children referred to Help Me Grow: 1,848
- Children actively followed in ASQ: 2,596
- Children referred to Early Childhood Special Education: 556
- Children referred to CYSHCN: 465
2-1-1 Child Care
Top Ten Requests
- Licensing/Certification/Accreditation: 9,246
- Preschool: 7,048
- Infant: 4,184
- Toddler: 3,329
- Printed Materials: 3,175
- Child Care Subsidies: 2,380
- School Age: 2,124
- Summer Camp: 1,580
- Internet Information Resources: 1,367
- Small Business Development 838
HUSKY Infoline Cases
Month |
Inbound |
Outbound |
TOTAL |
January |
5,480 |
4,002 |
9,482 |
February |
5,573 |
4,340 |
9,913 |
March |
5,151 |
3,604 |
8,755 |
April |
4,216 |
3,473 |
7,689 |
May |
3,822 |
2,886 |
6,708 |
June |
4,056 |
3,098 |
7,154 |
July |
3,716 |
2,337 |
6,053 |
August |
4,166 |
2,310 |
6,476 |
September |
4,299 |
2,608 |
6,907 |
October |
4,226 |
3,261 |
7,487 |
November |
3,702 |
2,575 |
6,277 |
December |
3,546 |
2,429 |
5,975 |
TOTAL |
51,953 |
36,923 |
88,876 |
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