2005 Program Stats

2-1-1 STATS

Total number of transactions were 316,727.
Total number of service requests were 453,837.

The top ten service requests were:

• Housing/Shelter - 39,781
• Utility Assistance -38,989
• Substance Abuse Services - 34,978
• Legal Services - 23,666
• Health and Human Services Information -16,097
• Information Services - 14,436
• Food - 13,876
• Outpatient Mental Health Care/Counseling - 13,576
• Helpline Counseling - 12,092
• Government Income Programs - 11,758

HUSKY Infoline

Total incoming calls were

• January - 3,248
• February - 2,689
• March - 3,206
• April - 2,637
• May - 2,815
• June - 2,829
• July - 2,649
• August - 3,172
• September - 3,486
• October - 3,056
• November - 3,318
• December - 2,987

2-1-1 Child Care

Top requests were:

• Child Care

  Infant - 4,960

  Toddler - 2,149

  Preschool - 3,694

  School Age - 2,314

• Licensing/Certification/Accreditation - 6,008
• Child Care Subsidies - 1,938
• Summer Camp - 138
• Head Start - 1,889
• Child Care Resource and Referral - 352
• Small Business Development - 178
• Child Care Provider Recruitment - 39

Child Development Infoline

Child Development Infoline serves as the intake point for the Connecticut Birth to Three System, which provides developmental evaluations and early intervention services for children under 36 months of age who have significant disabilities or delays in development.

Children referred to Birth to Three	7,873
Children referred to Help Me Grow	2,047
Children actively followed in the Ages and Stages Child Monitoring Program	1,997