20004 Program Stats

2-1-1 STATS

Total number of transactions were 299,594.
Total number of service requests were 429,677.

The top ten service requests were:

• Housing/Shelter - 39,648
• Utility Assistance -33,461
• Substance Abuse Services - 31,833
• Health and Human Services Information - 22,707
• Legal Services - 22,474
• Food - 13,475
• Outpatient Mental Health Care/Counseling - 12,529
• Helpline Counseling - 11,059
• Government Income Programs - 10,976
• Information Services - 10,871

HUSKY Infoline

Total incoming calls were

• January - 3,136
• February - 2,806
• March - 3,070
• April - 2,461
• May - 2,260
• June - 2,784
• July - 2,895
• August - 3,417
• September - 3,478
• October - 2,962
• November - 2,947
• December - 2,702

2-1-1 Child Care

Top requests were:

• Child Care

  Infant - 7,184

  Toddler - 4,886

  Preschool - 8,934

  School Age - 4,240

• Licensing - 12,941
• Child Care Subsidies - 5,851
• Summer Camp - 3,720
• Head Start - 3,850
• Child Care Resource and Referral - 1,814
• Small Business Development - 1,636
• Child Care Provider Recruitment - 1,354
• Consumer Education - 3,292

Child Development Infoline

Child Development Infoline serves as the intake point for the Connecticut Birth to Three System, which provides developmental evaluations and early intervention services for children under 36 months of age who have significant disabilities or delays in development.

Children referred to Birth to Three	7,674
Children referred to Help Me Grow	3,380
Children actively followed in the Ages and Stages Child Monitoring Program	1,820