FREE INCOME TAX ASSISTANCE

 

The following is summarized from the websites of the American Association of Retired Persons: www.aarp.org/ , the Connecticut Department of Revenue Services (DRS): www.ct.gov/drs/cwp/view.asp?a=1462&q=289046 and the Internal Revenue Service (IRS): www.irs.gov/taxtopics/tc101.html

People needing free help to complete their federal tax forms have a number of options available to them. They can seek assistance at an IRS office, call IRS toll free numbers for forms or questions, or bring forms to a volunteer at a site offering AARP Tax-Aide program or Volunteer Income Tax Assistance (VITA) services. All options are free to the taxpayer.

TAX ASSISTANCE BY TELEPHONE

  • Anyone can call the IRS toll free phone line: 1-800-TAX-1040 (1-800-829-4933) . The phone is answered by tax specialists and is open Monday - Friday, 7:00am-7:00pm. There is touch tone phone access for recorded tax information on over 100 topics.
  • Refund status information can be obtained three weeks after a claim has been filed. The following information must be given to obtain refund status: filing status (joint, single), social security number and amount of refund in whole dollars.
  • Tax assistance for people with hearing impairments and TTY equipment can be obtained by calling: 1-800-829-4059, 24 hours, Monday - Friday, 7:00am-7:00pm. People without TTY equipment may be able to obtain access through federal or state relay services.

TAX ASSISTANCE AT DRS OFFICES

  • The DRS offers in-person income tax filing assistance at the Hartford office until April 15. DRS staff help taxpayers prepare Connecticut tax return forms only. Taxpayers must go to the office by 4:00pm and bring their completed federal tax return. No appointments are taken for tax assistance at the DRS office. Taxpayers can call (860) 297-5962 or 1-800-382-9463, Monday-Friday, 8:30am-4pm for assistance over the phone.

AARP TAX-AIDE PROGRAM

  • AARP Tax-Aide volunteers offer free income tax assistance for low and middle income households at Tax-Aide sites during the tax season. Assistance to people ages 60+ is given priority. Local Tax-Aide sites can be found by calling the Tax-Aide Site Locator number: (888) 227-7669, using the Site Locator at the AARP website or going to the 2-1-1 database
    Note: Some sites are by appointment only; some are walk in only.

VOLUNTEER INCOME TAX ASSISTANCE (VITA)

  • Trained volunteers at Volunteer Income Tax Assistance (VITA) sites offer free tax filing assistance from January 14-April 15. (Dates and times vary by site) Anyone, regardless of age, can use a VITA site for assistance. VITA volunteers help taxpayers prepare basic tax return forms. The general guideline is a limit of $52,000 a year for household income. VITA sites are held at libraries, churches, senior centers and other community meeting places. For a list of VITA sites, contact the IRS or go to the 2-1-1 database.
    Note: Some sites are by appointment only; some are walk in only.

FOR A LIST OF ALL FREE TAX ASSISTANCE SITES:

Search by service name: Tax Preparation Assistance

FORMS TO BRING TO A TAX ASSISTANCE SITE

When visiting an IRS, DRS, Tax-Aide or VITA site, bring the following:

* Photo ID for Caller (and/or spouse, if filing jointly)
* If married filing jointly, both spouses must attend appointment.
* Social security cards for every member of the family (if a card is lost, the taxpayer must contact the social security administration to replace card prior to having taxes prepared)
* W-2s and/or 1099’s from ALL jobs worked in 2014
* A check from the taxpayer's checking account or a savings account number for direct deposit (NOTE: The taxpayer can open a bank account or cash card at the tax site for direct deposit if they do not have an existing account.)
* Interest statements from financial institutions (if applicable)
* Tuition and student loan information (if applicable)
* Documentation from daycare provider, if taxpayer paid for child care in 2013
* Any other income information or IRS notices received
* Copy of last years tax return

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SOURCES: 2-1-1 database; AARP website; Connecticut Department. of Revenue Services website; Internal Revenue Service website
INTERNET PAGE PREPARED BY: 211/pt
CONTENT LAST REVIEWED: December2014