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PATIENT ACCESS TO MEDICAL RECORDS IN
CONNECTICUT
By law, a health care provider, a hospital and
other health care facilities must provide a copy
of a patient’s health record upon the written
request of the patient, his/her attorney, or
authorized representative.
In certain situations, under the law, the
provider can charge a patient the costs for
providing a copy of an x-ray.
The provider must supply the health record within
30 days of the request.
Effective October 1, 2008: Act
sHB 5701 increases the maximum amount per page a
provider can charge a patient for a copy of his or
her medical records from 45 to 65 cents per page.
The cost includes any research fees, handling fees
or related costs, and the cost of first class
postage, if applicable.
Upon the death or retirement of a health care
provider, it is the responsibility of the provider
or surviving responsible relative or executor to
inform his/her patients. This is done by placing a
notice in the daily local paper, in addition to
sending a letter to each patient seen within the
three years proceeding the date of the
“discontinuance of practice.” Medical records for
all patients should be retained for at least sixty
days following both the public and private notice
to patients.
If a patient is having trouble locating their
records the Department of Public Health suggests
that they contact any associated physician’s
office, the hospital affiliated with the practice,
or the local health director’s office for possible
information about the whereabouts of their
records. For more information go to: http://www.ct.gov/dph/cwp/view.asp?a=3121&q=396154&dphNav_GID=1821
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SOURCE: Office of Legislative Research,
Connecticut General Assembly
PREPARED BY: 211/lb
CONTENT LAST REVIEWED: January2012
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