United Way of Connecticut
   

PATIENT ACCESS TO MEDICAL RECORDS IN CONNECTICUT

By law, a health care provider, a hospital and other health care facilities must provide a copy of a patient’s health record upon the written request of the patient, his/her attorney, or authorized representative.

In certain situations, under the law, the provider can charge a patient the costs for providing a copy of an x-ray.

The provider must supply the health record within 30 days of the request.

Effective October 1, 2008: Act sHB 5701 increases the maximum amount per page a provider can charge a patient for a copy of his or her medical records from 45 to 65 cents per page. The cost includes any research fees, handling fees or related costs, and the cost of first class postage, if applicable.

Upon the death or retirement of a health care provider, it is the responsibility of the provider or surviving responsible relative or executor to inform his/her patients. This is done by placing a notice in the daily local paper, in addition to sending a letter to each patient seen within the three years proceeding the date of the “discontinuance of practice.” Medical records for all patients should be retained for at least sixty days following both the public and private notice to patients.

If a patient is having trouble locating their records the Department of Public Health suggests that they contact any associated physician’s office, the hospital affiliated with the practice, or the local health director’s office for possible information about the whereabouts of their records. For more information go to: http://www.ct.gov/dph/cwp/view.asp?a=3121&q=396154&dphNav_GID=1821

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SOURCE: Office of Legislative Research, Connecticut General Assembly
PREPARED BY: 211/lb
CONTENT LAST REVIEWED: January2012

 

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