Job Postings
United Way of Connecticut
United Way of the Capital Area
United Way of West Central Connecticut
United Way of Western Connecticut
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2-1-1 Specialists
- Full time positions available:
- Mon-Fri 9 am -5:30 pm
- Mon-Fri 8 am -4:30 pm
- Tues- Saturday 12 pm – 8:30 pm
- Sunday-Thursday 3 pm – 11:30 pm
- Bilingual English/Spanish preferred
- Salary $31,000
Telephone caseworker for 24-hour information, referral and crisis service.
Responsibilities include: answering Infoline telephone on a schedule according to assignments, researching requests for information, making accurate referrals to appropriate community agencies, programs and services, serving as an advocate for individuals, and following up on cases where appropriate.
Skills Required:
- Bachelor's Degree in social work or related field plus one year experience working in a human services position OR Associate’s Degree in related field plus three years experience.
- Ability to use the computer to complete job functions.
- Ability to relate effectively with people from all economic, racial, age, ethnic, and social groups.
- Strong desire to provide appropriate help and assistance to any person in need.
- Effective verbal and written communication skills.
- Ability to adapt to a changing caseload while maintaining standards of high quality.
- Willingness to stay informed on human services in general.
Resume & cover letter: recruitment@ctunitedway.org
EOE
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HUSKY Infoline Care Coordinators
- 2 Full time positions available: 9:30am - 6:00pm
- Bilingual English/Spanish Preferred
- Salary $31,000
Responsibilities include: providing information about HUSKY eligibility
requirements and health benefit package to callers; making appropriate
referrals, documenting cases, mailing information packets and following
up to determine outcomes for families; assisting families in obtaining HUSKY
healthcare services and in the resolution of complex issues and complaints.
Provide advocacy/intervention as needed.
Skills Required:
- Bachelor’s Degree in public health, social work, or other human service
field plus one year related experience OR Associate’s Degree plus three years related experience.
- Trainee position available with 1 year related college coursework plus 4 years experience or high school diploma with 5 years experience.
- Experience with 2-1-1 or other phone information/referral service preferred.
- Strong desire to provide appropriate help and assistance to any person in need.
- Willingness to stay informed on current resources/information related to
Medicaid managed care.
- Capability to handle heavy caseload while maintaining standards of high quality.
Resume & cover letter to: recruitment@ctunitedway.org
EOE
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Service Desk Analyst
United Way of Connecticut/2-1-1, Rocky Hill
The Service Desk Analyst is responsible for maintaining and supporting daily network, backup, telephone, and desktop systems. In addition, the individual will be responsible for supporting non-technical staff responsible for providing IT support.
Skills Required:
- BS or BA in Computer Science, Engineering, or related field, or demonstrated equivalent training or technical experience.
- 4+ years experience troubleshooting PC desktops and laptops (Windows, Mac), software, hardware, Microsoft office suites, email, printers and peripherals
- 4+ years experience with routers, switches, hubs and basic network topology
- Experience working effectively with outside vendors and support companies
- Functional knowledge of Office 2003/7 suite
- Basic understanding of Active Directory, group policy and the Windows security model
- Experience troubleshooting TCP/IP network environment
- Experience with IT ticketing systems
- Experience with Exchange 2003/7, Windows 2003/7, ISA 2004/6 administration
- Linux experience desired
- ITIL foundation certification desired
- CISSP certification desired
- Excellent interpersonal, organizational and customer service skills
- Excellent written and verbal communications skills with the ability to explain technical concepts to non-technical audiences
- Ability to analyze problems and devise appropriate solutions
- Ability to work independently as well as collaboratively
- Strong project management skills with the ability to plan effectively and deliver high-quality results in a timely manner
- Strong attention to details
- Excellent negotiation and consensus building abilities
- Demonstrated commitment to quality and customer satisfaction
- Ability to exhibit a courteous, conscientious, and professional manner
Resume & cover letter to:
recruitment@ctunitedway.org
EOE
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Client Services Representative - Care 4 Kids
United Way of Connecticut/2-1-1, Rocky Hill
- F/T, Bilingual English/Spanish Preferred
- Hourly rate $ 12.86
As part of a specialized unit, the Care 4 Kids Client Services Representative provides detailed information about eligibility requirements and Care 4 Kids protocols, makes referrals, and documents cases.
Skills Required:
- High School Diploma. Minimum two years experience working in
customer service field.
- Prior experience demonstrating computer and phone skills.
- Excellent interpersonal and communication skills.
- Ability to relate and communicate effectively with people from all economic, racial, age, ethnic, and social groups.
- Willingness to adapt to a changing caseload while maintaining constant standards of high quality.
- Willingness to be informed on human services in general.
Resume & cover letter to:
United Way of Connecticut/2-1-1
Attn: Recruitment
PO Box 290147
Wethersfield, CT 06129-0147
recruitment@ctunitedway.org
EOE
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Care 4 Kids Case Manager
United Way of Connecticut/2-1-1
- F/T, Bilingual Spanish/English preferred
- Hourly rate $14.42
Responsible for establishing and maintaining client eligibility in the
Care 4 Kids child care subsidy program.
Skills Required:
- Bachelor’s Degree in Business or Social Services related field plus 1 year experience in eligibility determination OR Associates Degree plus 3 years experience in eligibility determination.
- Two years experience working in customer service or client contact.
- Ability to relate and communicate effectively with people from all economic, racial, age, ethnic, and social groups.
- Excellent Customer Service Skills.
- Ability to handle a high volume caseload and client phone contact while maintaining constant standards of high quality.
- Ability to problem solve through analysis, investigation of facts and ongoing feedback.
- Ability to work independently.
- Ability to work in a team environment to identify issues and implement solutions.
- Ability to learn multiple software systems and interpret complex State regulations related to eligibility determination and case management.
Resume & cover letter to:
United Way of Connecticut/2-1-1
Attn: Recruitment
PO Box 290147
Wethersfield, CT 06129-0147
recruitment@ctunitedway.org
EOE
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Care 4 Kids Program Case Manager Trainee
United Way of Connecticut/2-1-1
- F/T, Bilingual Spanish/English preferred
- Hourly Rate $13.46
The Case Manager Trainee has the same job responsibilities as a Case Manager. The Trainee enters the job with less educational experience in the Business or Social Services fields. After 1 year of on-the-job experience and training, the Trainee is promoted to Case Manager, providing they have a satisfactory performance evaluation (with no more than 1 “needs improvement” rating).
The Case Manager is responsible for establishing and maintaining client eligibility in the Care 4 Kids child care subsidy program.
Skills Required:
- High School Diploma with 5 years experience in customer service or eligibility determination (or combination of both). (College credit may be substituted for experience.)
- Ability to relate and communicate effectively with people from all economic, racial, age, ethnic, and social groups.
- Excellent Customer Service Skills.
- Ability to handle a high volume caseload and client phone contact while maintaining constant standards of high quality.
- Ability to problem solve through analysis, investigation of facts and ongoing feedback.
- Ability to work independently.
- Ability to work in a team environment to identify issues and implement solutions.
- Ability to learn multiple software systems and interpret complex State regulations related to eligibility determination and case management.
Resume & cover letter to:
United Way of Connecticut/2-1-1
Attn: Recruitment
PO Box 290147
Wethersfield, CT 06129-0147
recruitment@ctunitedway.org
EOE
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Community Investment Manager
United Way of the Capital Area
Reports to: Director of Community Investment
Position Summary: Responsible for engaging donors and communities through development of effective partnerships, volunteerism and results-based investments and identifies and strengthens resources that contribute to changing community conditions and improving lives.
Responsibilities:
- Provide leadership to improve community conditions in assigned geographic areas
- Develop expertise in assigned issue areas
- Serve as liaison to assigned agencies
- Monitor management and governance practices as well as fiscal and program strengths and ensure participation in Community Campaign and partnership events
- Provide coordination of internal processes
- Provide staffing support to volunteers providing accurate and updated information on partner agencies, project status and budget reports
- Attend special events and community functions during and after business hours.
Requirements:
Bachelor’s degree in human services or related field, plus 3 years non profit experience. Masters degree preferred. Strong communications skills both written and verbal, strong organizational, planning, analytical, community organizing and facilitation skills. Ability to plan, organize and conduct effective presentations to convey ideas and concepts to groups. Must have computer experience with MS Office using Word, Excel PowerPoint and Access. Valid CT Driver’s License and reliable transportation.
For immediate consideration please forward resumes to:
United Way of the Capital Area
Michelle Anderson
30 Laurel Street, Hartford CT 06106
Fax 860-493-6809; or email manderson@uwcact.org
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Communications Director
United Way of the Capital Area
Position Summary: Leads development and implementation of communications strategies for multiple customers and audiences and ensures integration of organization’s brand and goals with all internal/external communications year-round.
Responsibilities:
- Oversees development of all communications pieces (year-round and campaign, print, graphic, and electronic) and ensures all marketing messages are consistent and in alignment with organization’s vision.
- Develops and implements internet strategy, including design, implementation, and analysis of messages to targeted audiences.
- Plans and implements organizational events (ex., Community Campaign events, annual meeting).
- Develops and implements annual work plan and related spending plan for Communications materials/activities under supervision (departmental and related materials/activities other department work plans).
- Serves as media contact/spokesperson in absence of President and/or Senior Vice President as needed.
- Supervises Communications staff.
- Staff communications committees in United Way regions, as necessary.
- Attend Board of Directors, Campaign Cabinet, and internal/external meetings as necessary.
- Provides other project management support as needed.
Requirements:
Bachelor’s degree in communications, public relations, marketing or related field plus five years experience including staff supervision. Previous United Way experience preferred. Excellent writing and interpersonal skills; demonstrated experience with internet strategy, e-communications, graphic design and public relations. Sound judgement, good organizational and analytical ability and event management skills. Working knowledge of Microsoft Office, graphic design and e-communications software. Valid Connecticut driver’s license and reliable transportation.
Please forward your resume with a cover letter:
United Way of the Capital Area, Inc.
Attention: Michelle Anderson
30 Laurel Street
Hartford, CT 06106
Or email: manderson@uwcact.org
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President & CPO
United Way of West Central Connecticut
Description:
The United Way of West Central Connecticut (UWWCC), established in 1922, has a long history of serving the communities of Bristol, Burlington, Plainville and Plymouth by carrying out its mission to increase the organized capacity of people to care for one another. The UWWCC raises approximately one million dollars on an annual basis and works in collaboration with other community partners to improve lives by focusing on nurturing youth and families, supporting seniors, and providing basic needs.
The UWWCC seeks a President & CPO who will work in partnership with the Board of Directors, other volunteers, and staff, to improve lives in West Central Connecticut; provide leadership in carrying out the policies set by the Board; and direct the day-to-day operations of the UWWCC as a community-change agent.
Successful candidate will be a dynamic leader who embraces a collaborative management style that promotes communication among employees and the Board. He or she must also possess strengths in financial management, problem solving, human relations, community involvement, organizational skills and effective communication skills.
Functions:
- Demonstrate effective leadership, both in the organization and in the community
- Manage staff and volunteers
- Communicate with member agencies, community and business leaders, volunteers, and Board of Directors
- Resource development and relationship-building
- Oversee organization’s strategic plan
- Corporate governance
Skills:
- Management/leadership
- Communication
- Organizational and community planning
- Business acumen
- Fundraising and budgetary
Qualifications:
- Minimum five years of comparable executive experience, non-profit experience a plus
- Bachelor’s Degree required, Advanced Degree preferred
Position offers a competitive compensation structure and benefits package. Starting salary range is $70,000 - $85,000.
Please send cover letter and resume by March 31, 2008 to colleen.younghans@ctunitedway.org or Attn: Search Committee, United Way of West Central CT, 200 Main Street, Bristol, CT 06010.
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VP of Resource Development
United Way of Western Connecticut
Regional United Way seeking energetic, committed and dynamic Vice President of Resource Development. This position will oversee all areas of Resource Development with a special focus on building a sophisticated major gifts effort. Bachelor's degree required along with seven years of progressive growth in fundraising with a proven track record of results. Project and staff management skills are essential. This position will be based in Stamford and will require travel throughout Western Connecticut. Please email a cover letter with salary requirements and resume to tmazzella@uwwesternct.org.
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